Oracle CX (Customer Experience) Cloud Online Training

Learn Oracle Customer Experience workflows for sales, service, marketing, customer data, automation, and business reporting.

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About This Oracle CX Cloud Training

Want to learn more about our Oracle CX course curriculum, modules, project training, certification details, and career opportunities? Contact our team today to get the complete course syllabus and personalized guidance based on your learning goals. course curriculum, modules, project training, certification details, and career opportunities? Contact our team today to get the complete course syllabus and personalized guidance based on your learning goals.

What You'll Learn

Oracle CX application landscape and customer experience fundamentals
Sales automation, leads, opportunities, accounts, contacts, and activities
Service request management, customer support workflows, and knowledge concepts
Marketing automation concepts, campaign basics, and customer segmentation
Roles, security, approvals, data quality, and customer master data
CX dashboards, reporting, implementation, testing, and support practices

Curriculum

This module focuses on introduction to oracle cx and includes guided learning outcomes.

Who This Is For

CRM professionals, sales operations teams, service managers, business analysts, and consultants who want Oracle CX functional skills.

Career Outcomes

Oracle CX Consultant

$90,000-$140,000/yr

CRM Business Analyst

$80,000-$120,000/yr

Sales Operations Systems Analyst

$80,000-$115,000/yr

Student Reviews

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"The Power BI training at Seasoft was unlike anything I'd tried before. The instructor didn't just teach the tool - he walked us through real business scenarios from his own consulting projects. I went from zero BI knowledge to landing a Sr. Power BI Developer role in under three months."

Suresh R.

Power BI Developer

Dallas, TX

"I was working as a nurse and wanted to pivot into the healthcare IT space. Seasoft's Drug Safety Associate program was exactly what I needed. The curriculum covered pharmacovigilance end-to-end, and the placement team helped me get my first interview within weeks of completing the course."

Meena A.

Drug Safety Associate

Chicago, IL

4.7

Based on 210 reviews

5 Star
72%
4 Star
18%
3 Star
6%
2 Star
3%
1 Star
1%

Frequently Asked Questions

Have questions before enrolling? Here are quick answers to what learners ask most often.

Yes. Oracle CX covers customer-facing CRM processes such as sales, service, marketing, customer data, and reporting.

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